TO WATCH THE PODCAST
CLICK HERE
TO LISTEN TO THE PODCAST
CLICK HERE
Summary
Abigail Bazzoli, a Pasadena hairdresser specializing in platinum hair and extensions, shares her journey in the industry. She was born in Sicily and moved to the United States at a young age. Initially, she didn’t have a passion for hair but eventually grew to love it. Abigail emphasizes the importance of customer service and treating clients well. She moved to LA to start over and found success as a platinum specialist in a market dominated by beachy, lived-in hair. Abigail doesn’t rely heavily on bond builders and believes in keeping things simple and focusing on quality.
We discuss her experiences as a platinum specialist and extension artist, discussing the importance of consultations, setting boundaries, and managing client expectations. She emphasizes the need for honesty and open communication with clients, especially when it comes to the limitations and potential risks of certain hair treatments. Abigail also talks about the challenges of running a successful Instagram account and the power of sharing knowledge and experiences within the hairdressing community. She shares a hair horror story and highlights the importance of taking responsibility for mistakes and finding solutions to rectify them.
Takeaways
- Abigail Bazzoli started her career in hairdressing without a passion for it but eventually grew to love it.
- She emphasizes the importance of customer service and treating clients well.
- Abigail found success as a platinum specialist in a market dominated by beachy, lived-in hair.
- She believes in keeping things simple and focusing on quality rather than relying heavily on bond builders. Effective consultations and open communication are crucial for managing client expectations and ensuring successful outcomes.
- Setting boundaries and saying no when necessary is important for maintaining the integrity of your work and protecting the client’s hair.
- Sharing knowledge and experiences within the hairdressing community can help foster growth and support.
- Taking responsibility for mistakes and finding solutions to rectify them is essential for maintaining client trust and satisfaction.
- Running a successful Instagram account requires consistency, adaptability, and a willingness to try new things.
Chapters
Chapters
00:00 Introduction and Getting to Know Abigail Bazzoli
07:04 Abigail’s Background and Entry into the Hair Industry
10:24 Early Days and Mentors in Abigail’s Career
12:37 Moving to LA and Establishing Herself as a Platinum Specialist
20:22 Abigail’s Experience in LA and the Hair Industry
28:00 The Controversy Surrounding Bond Builders
35:37 The Challenges of Hair Products and Individual Haircare
36:32 The Importance of Consultations and Hair History
38:38 Setting Boundaries and Charging for Consultations
43:29 Pricing Strategies and Product Usage
49:21 Client Behavior and Tipping
51:31 Navigating Instagram and TikTok
56:17 Hair Horror Stories and Taking Responsibility
01:03:03 The Challenges of Pushing Hair to the Extreme
01:06:06 Supporting and Appreciating the Hairdressing Community
