Finding (and Attracting) Your Dream Clientele

Summer Labayen shares how she built her dream clientele on this episode of The Hair Game Podcast
Early in her career, Independent Educator and member of the BTC team @manely.summer focused on building her dream clientele and services she offered. She now is able to choose the clients she wants and only do the services she likes!

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Summary

In this conversation, Summer, a seasoned hairdresser from San Diego, discussing her experiences, challenges, and successes over 22 years. She emphasizes the importance of continuous learning, building her dream clientele, and adapting to industry trends. Summer also highlights the role of social media in her career, the significance of bond builders in hair care, and offers valuable tips for fellow hairdressers on client acquisition and photography. The discussion concludes with reflections on community building and the importance of supporting one another in the industry.

Takeaways

  • Summer has been in the hair industry for 22 years, starting her journey in Sacramento.
  • She emphasizes the importance of mentorship and assisting in building a successful career.
  • Client acquisition strategies have evolved, with social media playing a significant role today.
  • Summer is very selective about the clients she takes, focusing on those who fit her style.
  • Continuous learning is crucial; Summer attends classes and workshops regularly.
  • She has noticed a shift in client behavior, with increased cancellations possibly due to economic factors.
  • Bond builders like K-18 are essential for maintaining hair health during coloring processes.
  • Summer believes in the power of networking and saying yes to opportunities, even if they are intimidating.
  • Photography tips, such as having clients close their eyes before taking a picture, can enhance client satisfaction and social media presence.
  • Building a supportive community in the hair industry is vital for personal and professional growth.

Chapters

00:00 Introduction to Summer’s Journey

02:49 Building a Career in Hairdressing

05:56 Client Acquisition and Marketing Strategies

09:03 Establishing an Ideal Clientele

11:54 Continuous Learning and Growth

14:57 Client Behavior and Industry Trends

18:05 The Role of Bond Builders in Hair Care

21:11 Navigating Online Booking and Education

23:57 Teaching and Learning in the Hair Industry

26:58 Embracing Opportunities and Networking

29:52 Photography Tips for Hairdressers

32:55 Authenticity in Social Media

36:12 Reflections on a 22-Year Career

38:51 Final Thoughts and Community Building