Don't Sleep on the Client Experience
As an indie hairdresser, your most powerful tool is the way you can make a client feel - before, during, and even after their appointment. We put together some of the most valuable discussions we've had on creating an unforgettable client experience and shared them on this special episode.
As an indie hairdresser, your most powerful tool is the way you can make a client feel – before, during, and even after their appointment. We put together some of the most valuable discussions we’ve had on creating an unforgettable client experience and shared them on this special episode.
Episode Highlights:
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Episode 124 • Maximizing Your Success as an Indie Hairdresser – At the ISSE event, @salonrepublic & @loveerictaylor had a panel of four successful independent hairstylists (@philipwolffhair @nealmhair @dasibstudio & @edithnavarroartist) discuss their strategies and tactics for being successful.
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Ep. 22 · How to Deliver the Client Experience with Carlos Ramos @sugarskulls – Carlos strives to make every client that sits in his chair feel welcomed (and like a rock star). Listen in as we discuss the little things he does that make a big difference in the client experience.
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Ep. 112 • Making Your Client the Hero: A Q&A Mini-Panel w/ @ryancullenhair & @andrewdoeshair – Making the client the hero, not yourself
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Ep. 82 • Why Social Media is the New Foundation of Client Experience w/ Michael Cole @summitsalon – He explains how looking at social media as a client experience improves your strategies and effectiveness online.
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Ep. 54 · Why Clients Leave w/ Antony Whitaker @growmysalonbusiness – how to create a good experience, the consultation, how to retail products, and getting better at setting and achieving goals.
